At VISYFLIX IPTV, your satisfaction is our top priority, and we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, our dedicated support staff is here to assist you promptly. Please don’t hesitate to contact us

In the event that you feel the service you purchased does not meet your requirements, and you have already tried to resolve any issues with our support team, we are committed to making things right for you.

To initiate a refund request, please follow the steps below within 7 days of your date of purchase:

• Use the contact form on our website to request the refund.

• Ensure you use the same email address that you used to purchase our services for verification purposes.

• Please include your order or customer number in your refund request for efficient processing.

We value your feedback and would love to know where things went wrong or how we can improve our services. However, we respect your decision, and your refund request will be promptly processed.

Please note that while we make every effort to expedite the refund process, it may take up to 15 to 20 days for the refund to reflect in your bank account or card, depending on our payment processor or your financial institution.

If you have any further questions or need assistance with the refund process, feel free to contact our support team. Your trust in our service means a lot to us, and we are committed to providing exceptional service every step of the way.

Thank you for choosing VISYFLIX IPTV for your entertainment needs. We hope to have the opportunity to serve you better in the future.